FAQ
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Frequently Asked Questions
We specialize in high-quality bidet toilets, including both electric and non-electric models, designed for comfort, hygiene, and convenience.
Yes, all products are carefully sourced from trusted suppliers and undergo quality inspection before being listed on our website.
Some products may include manufacturer warranty coverage, which will be clearly stated on the product page. Otherwise, products are sold as-is without official manufacturer warranty.
We provide detailed product descriptions and dimensions on each product page. Please measure your space carefully before purchasing to ensure compatibility.
Yes, eligible returns are accepted within the timeframe stated in our Return & Refund Policy. Products must be unused, undamaged, and in original packaging.
Orders are processed quickly, and delivery times vary depending on your location and the shipping carrier. Full details are available in our Shipping & Delivery Policy.
At this time, we primarily ship within the United States. International shipping availability will be stated at checkout if offered.
If your order arrives damaged, please contact us immediately at support@jeterads.store with photos of the product and packaging so we can assist with a replacement or refund.
Currently, our store focuses on complete bidet toilet units. For parts or accessories, we recommend contacting the manufacturer directly unless listed on our site.
You can reach us Address: 107 Pinecone Dr, East Dublin, GA 31027, USA Email: support@jeterads.store Phone: +1 912 731 8242