Refund and Returns Policy
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- Refund and Returns Policy
At Jeter Ads, we value your satisfaction and want you to feel confident when shopping with us. This Return & Refund Policy outlines the conditions under which returns and refunds are processed for purchases made on our website.
1. Eligibility for Returns
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. Proof of purchase is required to process any return request.
2. Timeframe for Returns
You may request a return within 30 days of receiving your order. After this period, we may not be able to offer a refund or exchange.
3. Non-Returnable Items
Certain products may not be eligible for return due to hygiene and safety reasons. Items that have been installed, used, or damaged after delivery are not returnable.
4. Return Process
To initiate a return, please contact our customer support team at support@jeterads.store. Once your return request is approved, we will provide instructions for sending the product back to us.
5. Shipping Costs
Customers are responsible for paying return shipping costs unless the item was received damaged, defective, or incorrect. Shipping fees are non-refundable.
6. Inspection and Approval
Once we receive your return, our team will inspect the item. If it meets the return criteria, we will notify you about the status of your refund.
7. Refund Method
Approved refunds will be processed to your original method of payment. Depending on your payment provider, it may take several business days for the refund to reflect in your account.
8. Damaged or Defective Items
If you receive a defective or damaged product, please contact us immediately. We will arrange a replacement or issue a full refund at no extra cost to you.
9. Exchanges
If you wish to exchange a product for a different model or variant, please contact us. Exchanges are subject to product availability.
10. Contact Us
For any questions or concerns regarding our Return & Refund Policy, please reach out to us:
Address: 107 Pinecone Dr, East Dublin, GA 31027, USA
Email: support@jeterads.store
Phone: +1 912 731 8242